NOT SURE FIRST REVIEW WENT THROUGH , SO AM DOING IT AGAIN. FIRST OF ALL, WANT TO THANK MIKE FOR RUNNING A GREAT DEALERSHIP AND CREATING A FRIENDLY ATMOSPHERE. HE'S ALWAYS TAKEN TIME TO MAKE SURE I WAS TAKEN CARE. IT ALL STARTS AT THE TOP! BOB, IN PARTS, IS ONE OF THE MOST FRIENDLY AND KNOWLEDGEABLE HD PEOPLE I'VE EVER DEALT WITH AND HE WAS THE ONE RESPOSIBLE FOR SELLING ME THE NEW OIL COOLING SYSTEM AND ALERTING ME TO THE AVAILABILITY OF A 3RD 5 YR WARRANTY. I DIDN'T THINK I WAS ELIBLE AFTER MY 2ND 5 YR EXPIRED THIS MONTH? ERIC, IN SALES, CONFIRMED THE NEW 5 YR AND DID A GREAT JOB IN GETTING ME SIGNED UP. HE'S THE BEST SALESMAN PSHD HAS HAD, SINCE I STARTED DEALING WITH THEM 12 YRS AGO. JESSE , AS USUAL, DID A FABULOUS JOB IN INSTALLING THE COOLING SYSTEM AND REPAIRING THE LATCH. HE'S THE BEST MECHANIC/TECHNICIAN THAT'S EVER WORKED ON MY BIKES. HE ALWAYS DOES IT RIGHT THE FIRST TIME! PLUS, HE'S JUST A GREAT PERSON! PSHD IS THE MOST HONEST, FRIENDLY AND RELIABLE DEALERSHIP I'VE DEALT WITH IN MY 23 YRS OF RIDING HD'S AND IVE DEALT WITH MANY, ALL OVER THE COUNTRY! (Employee: Eric Thomas, Jesse Pererra, Mike Roach)