Bob us the most helpful and knowledgeable Harley-Davidson parts person I have ever known and I have been riding Harley's for 64 years, with my first being a Harley Hummer 125 and my current is a 2017 Tri-Glide. Also, he is kind, courteous and some how always remembers my name. God bless for that wonderful ability! (Employee: Robert Kreiss)