All the people who I have been in contact with have always been respectful, friendly, and helpful. Eric for service advice, Jesse has done excellent trouble free service on my motorcycles for 15 years and over a 100,000 miles. Ashley helps me pick out the right riding gear and sizes that work for me in hot or cold weather. The counter guys have been able to find the right parts and accessories for me. ALL five star in a tough business! (Employee: Eric Van Hek, Ashley Collins, Jesse Pererra)